We are more than happy to assist you with your repair and warranty request. Before we do, have you gone through our troubleshooting in the manual, technical documentation and wiring diagram? See link below. Is the unit still not working? Please fill out this form as complete as possible so we can find the best solution to help you the quickest way possible. Using your smartphone you can take pictures while you are filling out this form. Uploading this form can take a minute.